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COVID Guidelines for Safety

(In Clinic/Office visit)

  • We ask that everyone wear a mask prior to entering the clinic. No exceptions. 

  • We ask you NOT to take off the mask or uncover nose / mouth when you are within the clinic / office premises.  This is extremely important to follow to keep all or patients and staff safe.

  • We'll screen you for COVID symptoms prior to initiating your session.

  • We perform temperature checks and HR/O2 sat prior to each session.

  • We ask that you sanitize your hands once you enter the clinic.

  • We use hospital-grade disinfectant to clean after each patient.


  • We ask you to re-schedule / cancel your appointment, if you are feeling sick - any respiratory symptoms, fever, sore throat, diarrhoea or other COVID symptoms.

  • We ask that you self-quarantine for 14 days if you have been to a dine-in or public place where the COVID guidelines of wearing a mask or social distancing were not being followed, before scheduling an appointment with us.

  • AVOID touching your face (nose/mouth/eyes) or mask when in the clinic/office without first performing hand hygiene.

  • We ask that the lid be closed prior to flushing when using the restroom.

  • We sanitize the equipment and perform hand hygiene between patients.

  • All scheduling / payments are made electronically or online.

  • All paperwork is expected to be filled out online prior to the first visit. 

  • Home exercise program is provided electronically as well.

  • We ask that you wait in your car until your appointment time to avoid traffic in the waiting area.

  • We perform Manual therapy using hands and certain tools. We take great care to sanitize out hands and the tools after each use.

  • We are located in a private office/clinic - Less exposure to people

If you have any questions about our guidelines, contact us.

Thank you for understanding and keeping our community safe by following these guidelines.

COVID Guidelines for In-person visits: Services
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