• We ask that everyone wear a mask prior to entering the clinic. No exceptions. 

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• We ask you NOT to take off the mask or uncover nose / mouth when you are within the clinic / office premises.  This is extremely important to follow to keep all or patients and staff safe.

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• We'll screen you for COVID symptoms prior to initiating your session.

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• We perform temperature checks and HR/O2 sat prior to each session.

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• We ask that you sanitize your hands once you enter the clinic.

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• We use hospital-grade disinfectant to clean after each patient.

• We ask you to re-schedule / cancel your appointment, if you are feeling sick - any respiratory symptoms, fever, sore throat, diarrhoea or other COVID symptoms.

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• We ask that you self-quarantine for 14 days if you have been to a dine-in or public place where the COVID guidelines of wearing a mask or social distancing were not being followed, before scheduling an appointment with us.

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• AVOID touching your face (nose/mouth/eyes) or mask when in the clinic/office without first performing hand hygiene.

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• We ask that the lid be closed prior to flushing when using the restroom.

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• We sanitize the equipment and perform hand hygiene between patients.

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• All scheduling / payments are made electronically or online.

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• All paperwork is expected to be filled out online prior to the first visit. 

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• Home exercise program is provided electronically as well.

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• We ask that you wait in your car until your appointment time to avoid traffic in the waiting area.

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• We perform Manual therapy using hands and certain tools. We take great care to sanitize out hands and the tools after each use.

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• We are located in a private office/clinic - Less exposure to people

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If you have any questions about our guidelines, contact us.

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Thank you for understanding and keeping our community safe by following these guidelines.